Revolutionize Your Patient Queue

SwiftQ is the smart queue management system that reduces wait times, improves patient experience, and streamlines clinic operations.

Dashboard Interface

About SwiftQ

At SwiftQ we are passionate about transforming healthcare operations through technology. With over 10+ years of experience in IT solutions, our team has developed a world-class Queue Management System tailored to the unique needs of hospitals, clinics, diagnostic centers, and multi-specialty facilities.

Our Mission

To empower healthcare providers with tools that make every patient interaction efficient, comfortable, and stress-free.

Our Vision

A world where no patient waits aimlessly and healthcare facilities operate at peak efficiency

Queue Management System

Our Process

Follow these 6 simple steps to achieve your goals with our comprehensive approach

01

Patient Registration

Patients register through a kiosk, mobile app, website, or at the reception desk.

02

Token Generation

After registration, the system gives a token number showing the patient’s place in line.

03

Queue Management

Patients are placed in different queues based on:

  • Department (like OPD, emergency, or lab)
  • Priority (emergency cases go first)
04

Live Updates

The system shows live updates of the queue on screens or sends notifications by SMS or app.

05

Patient Calling

When it’s the patient’s turn, their token number is:

  • Called on display screens
  • Announced by voice
  • Guided to the right room or counter
06

Service & Feedback

After treatment, process is completed or patients may go to other departments or give feedback through kiosks or apps.

Powerful Features for Modern Clinics

Everything you need to manage patient flow efficiently and provide exceptional service

Token-Based Queueing

Real-Time Queue Updates

Multi-Department Support

Emergency Prioritization

SMS/App Notifications

Voice Announcements

Reporting & Analytics Dashboard

Powerful Features for Modern Clinics

Reduced Waiting Time

Efficient token management ensures patients are seen in order, minimizing idle time.

Streamlined Operations

Receptionists and front desk staff can manage patient flow with ease.

Priority Handling

Senior citizens, emergencies, and pre-booked appointments can be prioritized smoothly.

Real-Time Monitoring

Staff can track queues across departments in real-time.

Remote Notifications

SMS/app alerts let patients wait outside or in their vehicles instead of crowded waiting areas

Organized Patient Flow

Doctors see a clear list of waiting patients and can call the next one with a click.

Frequently Asked Questions

Yes, SwiftQ is scalable and can manage multiple departments and hospital branches centrally.
Depending on the hospital size, it can take as little as 1-3 weeks.
Absolutely! We offer full API integrations with most major HMS platforms.
Yes, we are compliant with international healthcare data security standards like HIPAA and GDPR.

Ready to Boost Your Customers Experience?

Book a free demo